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Technical Officer Developer Services - United Utilities
Software Engineer
Experienced Technical Officer needed to lead a team of Developer Services Inspectors. Focus on driving technical excellence, improving operational performance, and ensuring customer satisfaction through leadership and analysis.
About the role
Key Responsibilities
- Lead and manage a team of Developer Services Inspectors, providing expert guidance and oversight.
- Drive technical excellence and improve operational performance across Developer Services Field operations.
- Ensure outstanding customer outcomes through effective leadership and performance analysis.
- Implement continuous improvement initiatives to enhance service delivery.
- Collaborate closely with internal stakeholders and external suppliers.
Requirements
- Proven experience in a technical leadership or management role.
- Strong understanding of operational performance metrics and analysis.
- Demonstrated ability to drive continuous improvement.
- Excellent leadership and team management skills.
- Effective stakeholder management and communication abilities.
Skills
team managementperformance analysisoperational excellencestakeholder managementcontinuous improvement