Technical Lead-TOC

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K,  renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role.  If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

About the Team - Technical Operations Center

Our team is responsible for the infrastructure and operations of all production systems supporting consumers, developers, and customer account services under the 2K label. With systems and services spanning both on-premise and cloud-based data centers, we ensure the backend stays up and running so players can enjoy an uninterrupted gaming experience. We’re looking for a collaborative and proactive engineer who’s ready to make an impact from Austin and beyond.

What We Need We are looking for a Technical Lead for our Technical Operations Center (TOC) to ensure the stability, performance, and operational health of our global live game services. This critical, hands-on leadership role acts as the primary escalation point for the TOC Engineers. Technical expertise is essential, as the team monitors a complex, global datacenter network. The ideal candidate will have a track record for leading small teams in a highly technical, process-driven environment.

You'll partner directly with Infrastructure Engineering, Site Reliability Engineering (SRE), and Development teams, bringing deep operational expertise to manage complex systems, champion rigorous incident management processes, and secure the best possible experience for our mi