remote
Technical Engagement Manager - Optical Films & CD - KLA
Software Engineer
Lead technical engagement for optical film and CD solutions, driving customer success and product adoption across semiconductor manufacturing with deep expertise in optical engineering and metrology.
About the role
Key Responsibilities
- Serve as the primary technical liaison for key accounts, translating customer needs into product enhancements and solutions.
- Lead cross‑functional teams to deliver optical film and CD metrology projects, ensuring on‑time, on‑budget delivery.
- Conduct technical workshops, demos, and training sessions for customers and internal stakeholders.
- Analyze customer data and feedback to identify trends, risks, and opportunities for product improvement.
- Collaborate with R&D and sales to shape product roadmaps and market positioning.
Requirements
- Bachelor’s or Master’s degree in Optical Engineering, Physics, or related field.
- 5+ years of experience in semiconductor manufacturing, optical metrology, or related technical roles.
- Strong project management skills with a proven track record of delivering complex technical solutions.
- Excellent communication and presentation skills, capable of engaging C‑level executives.
- Proficiency in data analysis tools and a customer‑centric mindset.