remote
Technical Delivery Manager - WTW
Program Manager
Lead complex infrastructure and technology projects, bridging strategy and execution to deliver enterprise‑scale solutions that enhance resilience, efficiency, and user experience across global teams.
About the role
Key Responsibilities
- Lead end‑to‑end delivery of large‑scale infrastructure and technology initiatives, ensuring alignment with business strategy and technical roadmaps.
- Facilitate cross‑functional collaboration across geographies, coordinating engineering, operations, security, and business stakeholders.
- Apply Agile and project management best practices to plan, track, and report progress, mitigating risks and resolving impediments.
- Drive continuous improvement in delivery processes, tooling, and quality standards, fostering a culture of excellence.
- Communicate status, priorities, and outcomes to senior leadership and external partners, translating technical details into business value.
Requirements
- 5+ years of experience managing complex technology or infrastructure projects in a global environment.
- Proven track record of delivering projects on time, within scope, and with high quality.
- Strong knowledge of cloud platforms (AWS, Azure) and modern infrastructure practices.
- Excellent stakeholder management, communication, and negotiation skills.
- Certified Project Management (PMP, Prince2) or Agile (Scrum Master, SAFe) preferred.