Technical Consulting Engineer - Customer Experience - Cisco

Key Responsibilities

• Design, implement, and troubleshoot Cisco network solutions to meet customer experience objectives.
• Collaborate with cross‑functional teams to translate business requirements into technical specifications.
• Provide technical consulting and support to customers, ensuring optimal network performance and uptime.
• Document configurations, procedures, and best practices for internal and external stakeholders.
• Participate in continuous learning and certification programs to stay current with industry trends.

Requirements

• Strong foundation in network engineering concepts and Cisco IOS.
• Excellent problem‑solving and troubleshooting abilities.
• Effective communication skills for technical consulting and customer interaction.
• Ability to work collaboratively in a fast‑paced, team‑oriented environment.
• Willingness to pursue industry certifications and ongoing professional development.