Technical Business Analyst, Product & Pricing Operations - Salesforce

Key Responsibilities

• Analyze product and pricing data to identify trends, gaps, and opportunities for revenue optimization.
• Collaborate with product, finance, and engineering teams to define pricing strategies and translate business requirements into technical specifications.
• Develop and maintain dashboards and reports in Tableau and Salesforce to provide actionable insights to stakeholders.
• Lead agile ceremonies, manage backlogs, and ensure timely delivery of pricing enhancements and system integrations.
• Document business processes, data models, and pricing rules, ensuring alignment with compliance and governance standards.

Requirements

• 3+ years of experience in business analysis or product operations, preferably within SaaS or CRM environments.
• Proficiency in SQL for data extraction and manipulation; experience building visualizations in Tableau.
• Strong knowledge of Salesforce platform, including data schema, reporting, and automation tools.
• Hands‑on experience with agile frameworks (Scrum/Kanban) and backlog management.
• Excellent communication and stakeholder‑management skills, with the ability to translate complex data into clear business recommendations.