remote
Technical Business Analyst - Coates Group
Data Analyst
Drive digital customer experience initiatives by translating business needs into technical solutions, leveraging data analysis, SQL, and Agile practices to deliver impactful, personalized signage and content management features.
About the role
Key Responsibilities
- Collaborate with cross‑functional teams to elicit, document, and prioritize business requirements for digital signage and content management projects.
- Translate business needs into functional specifications, user stories, and acceptance criteria for development teams.
- Analyze data from customer interactions and system usage to identify trends, opportunities, and performance metrics.
- Support Agile ceremonies (sprint planning, backlog grooming, demos) and ensure clear communication between stakeholders and technical teams.
- Validate delivered solutions against requirements, conduct user acceptance testing, and provide post‑implementation support.
Requirements
- 3+ years of experience as a Business Analyst in a technology or digital media environment.
- Strong understanding of Agile methodologies and experience working in Scrum teams.
- Excellent communication and stakeholder management skills.
- Experience with content management systems or digital signage solutions is a plus.
Skills
data analysissqlagile