Technical Business Analyst - API Integration

Responsibilities

Must possess expert-level traditional business analyst skills but are also expected to have proficiency in technical disciplines within data management and/or application development. Responsible for leading businesses in implementing technology solutions in a cost-effective manner by determining the requirements of a project or program, leading or participating in the solutioning and design of requirements implementation and communicating results to/obtaining signoff from stakeholders.

Technical Business Analysts may be assigned by project or technology platform and are expected to participate in every stage of the software development and/or implementation lifecycle, from analysis and design through testing, release, and maintenance while adhering to current Software Development Life Cycle (SDLC) processes.

Technical Business Analysts are expected to work closely with various customers including their immediate project teams, business unit representatives and other technical staff members, often facilitating and coordinating the communication among all parties, including vendors. Responsible for complex business projects providing strong advice and counsel to their customers on solution options, timelines, designs, and implementation.

Qualifications

• Bachelor’s degree in computer science, Information Technology, Business Administration, or equivalent work experience
• 5+ years of experience in Information Technology and business/industry
• 5+ years’ experience working on moderate-to-complex projects or systems
• API Analysis & Testing – Must be able to review and interpret API documentation from external partners, validate API functionality through hands-on testing using tools like Postman or Swagger and identify gaps, inconsistencies, and potential integration issues
• Troubleshooting & Issue Resolution – Must be able to investigate and resolve API-related issues during testing and implementation, and work closely with developers and vendors to identify root causes
• Strong understanding of RESTful APIs, JSON, and XML
• Familiarity with integration patterns and data mapping
• Strong background translating business requirements into technical specifications, collaborating with both business and IT stakeholders, creating technical documentation
• Agile/Lean methodologies, Waterfall experience preferred
• Knowledge of testing stages through the SDLC and ability to write and execute test plans and cases
• Experience with conversion of business and functional requirements to use cases, epics, and stories with acceptance criteria
• Extensive background with requirements gathering and analysis
• Strong verbal and written communication skills to explain technical concepts to both business and technical teams
• Engagement of developers and business partners to achieve target outcomes
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