remote
Technical Architect - HCLTech
Solutions Architect
Lead HR process transformation as a Technical Architect, designing and implementing ServiceNow HRSD solutions that align with HR best practices, compliance, and user experience, while bridging functional teams and technical developers.
About the role
Key Responsibilities
- Lead client workshops to gather HR requirements and translate them into ServiceNow HRSD design specifications.
- Architect end‑to‑end HR processes, ensuring alignment with HR best practices, compliance, and user experience goals.
- Collaborate with functional HR teams and technical developers to deliver scalable, secure, and maintainable ServiceNow solutions.
- Provide technical guidance on configuration, integration, and automation within the ServiceNow platform.
- Document solution designs, process flows, and technical specifications for stakeholders and future maintenance.
Requirements
- Proven experience as a Technical Architect or Business Process Consultant in HR domains.
- Deep knowledge of ServiceNow HRSD, including modules, workflows, and integrations.
- Strong analytical, problem‑solving, and communication skills to bridge business and technical teams.
- Experience with HR operations, compliance, and best practices.
- Ability to manage multiple stakeholders and deliver solutions on time and within scope.