Technical Analyst II - Ignite Digital

Ignite Digital enables national security agencies to accelerate decisions, elevate operational outcomes and achieve the outsized performance only an inside partner can deliver.

We combine mission experience, domain knowledge and technology expertise with the things partners can only know by being there every day. When agencies need a combination of tech and touch, Ignite Digital creates outcome-driving partnerships and stands with agencies to accomplish mission objectives.

Ignite Digital accelerates capability to the speed of every mission, deploying intelligent solutions and AI integration for faster, better transformation. Ignite delivers partnership beyond presentations to inspire the confidence to lead in a digital-forward world.

Ignite Digital. The Edge from Within.

Perks of Working at Ignite Digital:

• Competitive pay and benefits, including PTO
• Education stipends and referral bonuses
• Compelling work with the U.S. federal government
• Strong emphasis on volunteer and community engagement
• Opportunity to shape the future of our industry
• Supportive colleagues and management who invest in your growth

Ignite Digital is seeking a skilled Technical Analyst II to support a U.S. Navy Software Maintenance Program in the Norfolk, VA region. This role plays a key part in helping Navy stakeholders maintain, modernize, and optimize critical software systems across the fleet. We are looking for an analytical, detail‑oriented professional who thrives in mission‑focused environments and enjoys tackling complex technical challenges.

Key Responsibilities:

• Support development and refinement of technical specifications, system processes, workflows, and documentation.
• Conduct process analysis and design activities to identify gaps, improve efficiency, and enhance system performance.
• Apply analytical and logical problem‑solving skills to troubleshoot issues and provide technical recommendations.
• Collaborate with Navy program personnel, engineering teams, logistics specialists, and software maintainers to ensure technical requirements are well‑defined and accurately represented.
• Assist in evaluating software maintenance approaches, interface requirements, human‑system interactions, and system usability considerations.
• Prepare and present analytical findings to technical and non‑technical stakeholders.

Required Education:

Bachelor’s degree in one of the following fields:

• Physical Sciences
• Computer Science
• Mathematics
• Psychology (Psychology degrees are acceptable only if coursework includes Human Systems Interface (HSI) and Human Factors Engineering (HFE).)

Required Experience:

• Currently possess a DoW SECRET Security clearance
• A minimum of three (3) years of experience in:
• Process analysis and design