Software Engineer
Technical Account Manager at Cordial drives client success by leveraging CRM, marketing automation, and data analytics to optimize campaign performance and ensure seamless API integrations, delivering measurable revenue growth for top brands.
ABOUT CORDIAL
We founded Cordial in 2014 on the belief that there should be more humanity and empathy in marketing—both in how brands communicate with their customers and in how technology companies work with brands. We built our company and platform purposefully, driven by a desire to inspire more thoughtful communication and to create experiences that feel more personal and human—for consumers, for the people at the companies we work with, and for Cordial employees. Today, brands like PacSun, Revolve, Abercrombie & Fitch, Realtor.com, L.L. Bean and Forbes rely on Cordial to drive revenue growth by sending a better message.
We chose the name Cordial to symbolize how we empower our clients to communicate with their customers, as well as how we do business: with transparency, collaboration, and trust. We're building a passionate team of individuals willing to learn, grow, and be thoughtfully challenged on a daily basis to continuously improve our product, company, and culture every single day.
OUR VALUES
POSITION SUMMARY
The Technical Account Manager (TAM) is responsible for supporting the technical success of a portfolio of Cordial ’s clients in conjunction with our team of Client Success Managers (CSM). The TAM is the primary technical point of contact for our clients, a deeply involved client-facing partner, and works diligently to advocate and align technology and expertise on behalf of the client. The TAM has the technical aptitude to bridge the conversations and project work between our clients and Cordial ’s product and engineering teams. This role supports our CSM’s in owning the technical relationship with our clients and driving deeper platform adoption. Key focus areas include owning the technical client relationship and being willing to roll up your sleeves to get “dirty”, empowering our clients to get comfortable with the Cordial platform to drive more autonomy, and recommending solutions to increase the technical value of Cordial ’s platform.
YOU WILL
Posted June 18, 2026