Technical Account Manager - Akamai Technologies

Are you excited to work with innovative security products? / Does the prospect of a career in cybersecurity inspire you?

Do you enjoy working with innovative solutions and helping enterprise customers to achieve their desired outcomes?

Join Akamai's Enterprise Security Group Customer Success Team!

We're always looking for new people to further our purpose of making life better for billions of people, billions of times a day by powering and protecting businesses online.

Partner with the best

As a Technical Account Manager (TAM) for Guardicore Segmentation at Akamai Technologies , you will act as a trusted technical advisor to our strategic enterprise customers. You will guide them in implementing and optimizing Zero Trust segmentation strategies, ensuring they maximize the value of our platform while strengthening their security posture.

This is a technical, customer-facing role that combines cybersecurity expertise, relationship management, and strategic thinking. You will work closely with customers across the EMEA region, as well as with internal teams including Customer Success, Professional Services, Product, and Support.

As a Technical Account Manager, you will be responsible for:

• Owning the Technical Relationship
• Driving Customer Success & Adoption
• Delivering Strategic Value
• Demonstrating Technical Expertise & Problem Solving
• Driving Growth & Expansion

Do what you love

To be successful in this role you will:

• Have relevant experience in a customer-facing technical role (TAM, Solutions Engineer, Security Engineer, or similar)
• Have solid understanding of networking fundamentals (TCP/IP, firewalls, routing, segmentation)
• Have experience with cybersecurity concepts (Zero Trust, microsegmentation, threat detection)
• Have hands-on experience with Linux/Windows environments
• Have solid troubleshooting and problem-solving skills
• Have experience working with large enterprise customers in EMEA and be fluent in English

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. Learn what makes Akamai a great place to work

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