Team Lead, Engineering, Data & AI - Arctiq

Company Overview:

Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

Position Overview:

We are seeking a detail-oriented and proactive Team Lead, Engineering, Data & AI, to join our team. This role leads a team of solution engineers who deliver fixed-price, outcome-based data and AI projects for our clients. This is a high-accountability leadership role where technical excellence and commercial discipline are equally important — in a fixed-price model, every scoping decision, delivery risk, and scope change has a direct impact on project margin and client trust. Reporting to the Director of Data & AI, you will own the full delivery lifecycle across your team's client portfolio: from pre-sales scoping and SOW definition through to outcome acceptance. You will work in close partnership with the Architecture team to ensure solutions are right-sized and deliverable within agreed commercial boundaries, and you will be the senior escalation point for clients when engagements encounter turbulence.

Responsibilities:

Delivery Ownership & Commercial Management

• Own the end-to-end delivery of a portfolio of fixed-price client engagements, ensuring outcomes are achieved on scope, on time, and within budget
• Maintain rigorous visibility into project health across the team — tracking effort burn, milestone progress, and risk indicators on every active engagement
• Lead scope management with discipline: identify scope creep early, facilitate change order conversations with clients, and protect project margin without damaging relationships
• Ensure project financials are accurate and current — own gross margin reporting for your team's delivery portfolio in partnership with the Director
• Conduct structured post-engagement reviews to capture lessons learned and feed improvements back into scoping, methodology, and estimation practices

Pre-Sales & Scoping

• Partner with sales and business development to scope new client opportunities — translating client requirements into technically sound, commercially viable fixed-price proposals
• Lead or oversee effort estimation for engineering del