Systems Integration & Platform Engineer - AVAVA, Inc.

The AVAVA Way - AVAVA Energy. Delivered. Different.

About AVAVA

AVAVA is not another device company. We are building a new category in energy-based technology. Our proprietary Focal Point Technology™ reimagines how energy is delivered, creating a differentiated platform designed for precision and control. As a growth-stage company, we are scaling both commercially and operationally with a clear focus on performance, accountability, and long-term category leadership.

We move fast. We build intelligently. We focus on outcomes.

Job Summary

We are looking for a hands-on Systems Integration & Platform Engineer to help support and improve the software, device-management, cloud, manufacturing, and field-service workflows behind our medical device platform. You do not need to be the sole owner of our Windows, MDM, or cloud environments on day one. However, you should be comfortable operating in those environments, learning how they work, troubleshooting issues, documenting processes, and gradually taking ownership of repeatable operational tasks. This is a great role for someone who enjoys variety: debugging Windows issues one day, helping manufacturing troubleshoot a device configuration problem the next, running software DV tests, writing a clean procedure, poking at a prototype, or trying to break a new software build before it reaches the field. The ideal candidate is a technical generalist who likes understanding how systems actually work. They are not afraid to dig through Windows logs, read documentation, test assumptions, write a script, plug in hardware, reproduce a weird field issue, or turn a tribal-knowledge process into a clear procedure.

This role is best suited for a mid-level to early-senior engineer with strong hands-on troubleshooting ability. The person does not need to be a senior architect, but they should be technical enough to operate independently, investigate ambiguous issues, and become a reliable owner of day-to-day platform and integration support tasks.

Job Duties

Platform and Device Operations

· Support day-to-day operation of our Windows-based device fleet, including troubleshooting, configuration, software deployment, imaging/provisioning, and field/manufacturing support issues.

· Help administer and support our MDM platform, currently SOTI MobiControl, under the guidance of the platform/software lead.

· Assist with device enrollment, policy deployment, remote support workflows, software rollout, patching, fleet health checks, and operational monitoring.

· Investigate issues involving Windows behavior, services, drivers, application startup, networking, remote access, kiosk mode, MDM policies, and third-party software components.

· Help manage and improve operational workflows across our cloud platform, MDM platform, device software, manufacturing systems, and service processes.