onsite
Systems Engineer - Iowa - Ruan
Systems Engineer
Systems Engineer responsible for managing a hybrid Windows/Linux data center, VDI, and Office365 environment. Focus on infrastructure support, patching, licensing, backup, and SLA‑driven ticket resolution using industry best practices.
About the role
Key Responsibilities
- Provide day‑to‑day support for a 90% Windows, 10% Linux data center, including VDI, web, application, and database servers.
- Design, develop, document, and test system enhancements and custom scripts to improve reliability and performance.
- Administer Office365 Cloud applications, manage licensing, and ensure compliance with security and patching policies.
- Oversee backup and recovery utilities, perform regular testing, and maintain disaster‑recovery documentation.
- Triage and resolve support tickets within defined SLAs, following documented procedures and escalation paths.
Requirements
- Proven experience administering Windows Server environments and basic Linux administration.
- Strong knowledge of VDI technologies and Office365 administration.
- Hands‑on experience with backup/recovery solutions and patch management.
- Excellent troubleshooting skills and ability to work under tight SLAs.
- Effective communication and documentation abilities.
Skills
windows serverlinux