Systems Engineer
Service Lifecycle Management – System & Security Improvements: - Implements enhancements to improve the performance reliability, and security, of systems and environments with guidance.
Key Responsibilities
System Installation & Configuration – Software Administration:
- Maintains operating systems to ensure effective installation and performance as instructed.
- Assists in the administration of middleware products in environments.
- Begins to support the deployment, maintenance, and operation of internal applications as needed.
- Performs regular administration and conducts basic performance trend analyses and server capacity to ensure service performance meets standards.
- Builds working knowledge of application monitoring tools to ensure efficiency.
System Installation & Configuration – Installation and Configuration:
- Installs and configures servers, cloud infrastructure, and assigned software and environments.
- Performs system configurations and backups with minimal guidance to ensure optimization of server infrastructure.
- Supports hardware maintenance, auditing, installation, and provisioning as necessary.
System Installation & Configuration – Identity & Access Management:
- With minimal guidance, administers access privileges in the identity and access management system to ensure accurate access to IT resources.
- Assists with monitoring user activity in the identity and access management system and reporting on system activity.
Service Lifecycle Management – Batch Processing:
- Monitors the batch process to ensure the updates are applied and escalates any issues that arise.
- Implements batch management with some guidance to configure jobs and job streams, define dependencies, and report job performance.
Service Lifecycle Management – Security Maintenance:
- Follows existing procedures to provide assurance that compute and storage devices are secure.
- Monitors and evaluates high-level service and infrastructure dashboards and identifies anomalies.
- As assigned, implements monthly, quarterly, or hotfix patches to address security vulnerabilities or bugs.
Service Lifecycle Management – System & Security Improvements:
- Implements enhancements to improve the performance reliability, and security, of systems and environments with guidance.
Incident Management & Support – Incident Management:
- Supports the end-to-end incident management lifecycle to ensure systems are stable, secure, and performing accurately.
- May participate in incident review meetings to understand and provide some feedback for operational performance and solution implementation.
- Engages with cross-functional teams (e.g., Development, Cloud Engineering, Product Engineering, other IT teams) to support implementation and/or resolution for incidents, risks, or migrations.
Incident Management & Support – Technical Support:
Posted July 31, 2026