Systems Analyst - VistaClaim Property - Sedgwick

By joining Sedgwick , you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

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ARE YOU AN IDEAL CANDIDATE? We are looking for a Systems Analyst who can translate complex business needs into clear system requirements while collaborating across business and technical teams in an Agile environment. The ideal candidate is analytical, detail-oriented, and experienced in SQL, testing, and delivering scalable solutions that support end-to-end property claims workflows.

PRIMARY PURPOSE OF THE ROLE: The Systems Analyst supports Sedgwick ’s VistaClaim platform by partnering with Property operations, product management, and technology teams to deliver scalable, client-focused solutions for the Property line of business. This role is responsible for translating operational needs into clear system requirements, supporting Agile delivery, and ensuring quality through testing and validation to enable efficient, end-to-end property loss workflows across the VistaClaim ecosystem.

ESSENTIAL RESPONSIBLITIES MAY INCLUDE

• Partner with Property operations stakeholders, adjusters, and business leaders to gather and document detailed business requirements related to property loss workflows
• Translate requirements into well-defined user stories with clear acceptance criteria aligned to VistaClaim standards
• Support development and enhancement of VistaClaim capabilities for property claims, including intake, assignment, vendor coordination, inspection workflows, and settlement processes
• Maintain and prioritize the product backlog in alignment with Product Management and business objectives
• Actively participate in sprint planning, backlog refinement, stand-ups, and retrospectives within an Agile delivery model
• Serve as a liaison between business operations and development teams to ensure clarity of requirements and alignment on expected outcomes
• Execute functional, integration, and regression testing to validate system changes meet business and client requirements
• Identify, document, and track defects through resolution, supporting retesting and release validation
• Analyze production issues, perform root cause analysis, and partner with technical teams to implement solutions
• Support continuous improvement of VistaClaim processes, documentation standards, and delivery practices
• Contribute to overall platform consistency as VistaClaim expands beyond auto physical damage into property claims solutions