onsite
Systems Analyst - Transport for NSW
Software Engineer
Systems Analyst role focused on analyzing, designing, and improving transport IT systems using SQL, data modeling, and Agile practices.
About the role
Key Responsibilities
- Analyse current transport information systems and identify opportunities for optimisation.
- Design and document functional and technical specifications for new or enhanced solutions.
- Develop and execute SQL queries and data models to support reporting and decision‑making.
- Collaborate with cross‑functional teams using Agile methodologies to deliver iterative improvements.
- Provide ongoing support and troubleshooting for system issues, ensuring compliance with IT service management standards.
Requirements
- Proven experience in business and systems analysis within an ICT environment.
- Strong SQL skills and ability to create/interpret data models.
- Familiarity with Agile frameworks (e.g., Scrum, Kanban) and iterative delivery.
- Knowledge of IT service management processes (e.g., incident, change, problem management).
- Excellent communication and stakeholder‑management abilities.