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Systems Administration Analyst - NTT DATA
Software Engineer
Senior Systems Administration Analyst responsible for advanced L1 network operations, deep incident troubleshooting, change validation, and ensuring stability of critical network services using Cisco, Windows, Linux, and automation scripting.
About the role
Key Responsibilities
- Lead L1 troubleshooting for complex network incidents, performing root‑cause analysis and escalation to L2 when needed.
- Validate and document configuration changes across Cisco, firewall, and routing platforms to maintain service stability.
- Monitor network health using industry‑standard tools, generate alerts, and proactively address performance degradations.
- Maintain Windows Server and Linux environments, applying patches, managing accounts, and ensuring compliance with security policies.
- Develop and maintain automation scripts (Python, Bash) to streamline routine tasks and improve incident response times.
Requirements
- 3+ years of experience in network operations or systems administration, with a focus on L1/L1.5 support.
- Strong knowledge of TCP/IP, routing protocols, VPNs, and firewall technologies.
- Hands‑on experience with Cisco IOS, Windows Server, and Linux operating systems.
- Proficiency in scripting languages such as Python or Bash for automation.
- Excellent problem‑solving skills, clear communication, and ability to work collaboratively across teams.
Skills
windows serverlinuxpythontcpip