What We Do
The SVP, AI Transformation, is a senior executive responsible for leading First American’s enterprise-wide AI transformation agenda. This role focuses on evolving the company’s core business models and shared services functions to become more intelligent, agile, and digitally enabled leveraging AI.
This role will champion the disciplined adoption of AI-driven technologies—including agentic models, workflow intelligence, and decision augmentation—ensuring that transformation is executed with rigor, accountability, and measurable value delivery. This is not a theoretical strategy role—it is an execution-focused position with influence over change adoption, cross-functional alignment, and sustainable modernization.
Key Responsibilities
- Identify, develop, and execute a roadmap for value-focused AI deployment across the organization that creates meaningful operational and financial impact.
- Screen opportunities for AI investments across the company and work with executive leadership/divisions to execute on high priority opportunities.
- Collaborate with senior leaders to align AI initiatives with strategic goals and customer experience outcomes.
- Serve as a connective force across Product, Technology, Operations, and Shared Services to enable collaborative enterprise-wide AI transformation.
- Develop and manage AI program KPIs to measure business impact and adoption.
- Partner with HR and L&D to launch AI upskilling and change management programs across the organization.
- Ensure our AI strategy aligns with data governance, compliance, and internal control standards.
- Foster a culture of responsible innovation by aligning Al adoption organizational values, workforce readiness, and change resilience.
Ideal Candidate Profile
- 15+ years of leadership experience across enterprise operations, product/tech integration, business transformation, and continuous improvement, preferably in title insurance real estate tech or financial services.
- Strong operational grounding with the ability to influence across business lines and corporate functions.
- Expertise in driving the adoption of new ways of working across diverse stakeholder groups.
- Skilled in transformative governance, business case development, and performance management.
Success Measures
- Accelerated delivery and adoption of enterprise transformation initiatives
- Value delivered from AI-enabled use cases (e.g., cost savings, cycle time reduction, accuracy gains)
- Business adoption rate of AI and digital tools across functions
- % of enterprise functions transitioned to scalable, modern operating models
- Satisfaction and alignment scores from business unit and shared services leaders
- Reduction in transformation waste, delays, and rework across initiatives