remote
Support Operations Data Analyst - HARVEY
Data Analyst
Data Analyst focused on support operations, leveraging Python, SQL, and Tableau to transform operational data into actionable insights for a remote legal tech platform.
About the role
Key Responsibilities
- Collect, clean, and analyze large datasets to identify trends and support operational decision‑making.
- Develop and maintain dashboards in Tableau to visualize key performance indicators for cross‑functional teams.
- Write complex SQL queries to extract and manipulate data from relational databases.
- Collaborate with product, engineering, and customer success to define metrics and improve data quality.
- Present findings and recommendations to stakeholders through clear reports and visual stories.
Requirements
- 3+ years of experience in data analysis within a SaaS or tech environment.
- Strong SQL skills and experience querying large datasets.
- Expertise in Tableau or similar BI tools for dashboard creation.
- Excellent communication skills and ability to translate data insights into business actions.
Skills
pythonsqltableauexcel