Supervisory Health System Specialist Connected Care - Veterans Health Administration

Key Responsibilities

• Lead the planning, implementation, and monitoring of virtual care programs across the main facility and community outpatient clinics.
• Coordinate cross‑functional teams to integrate telehealth solutions into existing clinical workflows.
• Ensure compliance with federal and state regulations, including privacy, security, and quality standards for telehealth services.
• Analyze performance metrics, generate reports, and recommend process improvements to enhance patient access and care quality.
• Provide training and support to clinical staff on virtual care technologies and best practices.

Requirements

• Bachelor’s degree in Health Informatics, Nursing, or related field; advanced degree preferred.
• Minimum of 3 years’ experience in telehealth program management or health IT leadership.
• Strong knowledge of health information systems, electronic health records, and virtual care platforms.
• Excellent project management, communication, and analytical skills.
• Demonstrated ability to lead multidisciplinary teams and drive continuous improvement.