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Student IT Support - ASG Rechtsanwalte Steuerberater Wirtschaftsprufer Partnerschaft mbB
Systems Engineer
Student IT Support role providing technical assistance across Windows and Linux environments, managing Active Directory, and ensuring smooth operation of office systems. Ideal for hands‑on IT experience and customer‑focused problem solving.
About the role
Key Responsibilities
- Provide first‑line technical support to staff via phone, email, and ticketing system.
- Diagnose and resolve hardware, software, and network issues on Windows and Linux workstations.
- Maintain Active Directory accounts, group policies, and user permissions.
- Assist with installation, configuration, and updates of Microsoft Office and other business applications.
- Document support procedures and contribute to knowledge base articles.
Requirements
- Currently enrolled in a university program related to IT, Computer Science, or a similar field.
- Strong understanding of Windows and Linux operating systems.
- Experience with Active Directory and basic networking concepts.
- Excellent communication skills and a customer‑service mindset.
- Ability to work independently and manage multiple support tickets efficiently.
Skills
linuxactive directory