Storage & Backup Platform Owner all humans - Erste Digital GmbH

Make a difference in the financial life of millions of people: At Erste Digital you are co-creating the digital future, in which better financial health is possible. #believeinyourself

We are part of Erste Group – the largest banking group in Central and Eastern Europe with more than 2,500 branches and over 45,000 employees. Our more than 2,000 IT experts and enthusiasts are the bank's Digital Muscle.

Tribe SRE is looking for an experienced Storage & Backup Platform Owner to join the OSP department (Operating System Platforms).

In this role, you will help develop, operate, and continuously improve storage and backup platforms across on-premises, virtualized, and cloud environments. You will support data availability, integrity, security, and recoverability while contributing to resilient, automated, and efficient day-to-day operations.

You will also guide an existing and growing team, using Agile, DevOps, and value-focused practices to support shared responsibility, continuous improvement, and sustainable infrastructure operations.

What to do:

Design, develop, and maintain storage and backup solutions with a strong focus on resilience, automation, and reliable daily operations.

Manage and optimize SAN, NAS, backup platforms, disaster recovery operations, retention policies, restores, and related services.

Support product owners, tech leads, and business stakeholders by providing technical guidance, promoting best practices, and helping make informed decisions.

Monitor storage and backup services using observability tools, respond to deviations, and maintain system stability, reliability, and performance.

Troubleshoot incidents, identify root causes, and resolve issues independently or in collaboration with other teams.

Prepare root cause analysis and postmortem reports, define preventive measures, and communicate next steps clearly.

Create and maintain operational documentation, response procedures, and runbooks.

Contribute to roadmap planning, capacity planning, lifecycle management, total cost of ownership improvements, and the on-call support rotation.