State Trainer – COSMIQ Range of Solutions
The State Trainer is responsible for delivering high-quality training, onboarding, partner enablement, and capacity-building programs for schools and channel partners adopting theCOSMIQ range of educational solutions. The role ensures that teachers, coordinators, schoolleaders, redistribution partners, and resellers fully understand, adopt, and effectively useCOSMIQ products to achieve strong learning and implementation outcomes. As the key representative of COSMIQ Edusnap Private Limited at the state level, the trainerplays a crucial role in customer satisfaction, product adoption, partner training, fieldsupport, and long-term engagement, working closely with both the academic and salesteams.
Key Responsibilities
1. Training Delivery & Facilitation
Deliver teacher trainings, leadership orientations, reseller/partner trainings, demos, and
onboarding workshops.
Adapt training for different school settings, grade levels, user skill sets, and partner profiles.
Demonstrate COSMIQ products with clarity, accuracy, and practical educational relevance.
Maintain high engagement through interactive training methods.
2. Partner & Reseller Enablement (Redistribution Network)
Train redistribution partners and resellers on product features, usage, demo flow, and
implementation expectations.
Ensure partners are fully equipped to conduct school demos, product presentations, and
customer interactions.
Conduct periodic refresher sessions to maintain consistent partner knowledge.
Work closely with the sales team to support partner-led pre-sales engagements.
Evaluate partner readiness, identify gaps, and share structured feedback to strengthen
channel capability.
3. Customer Engagement (Pre-Sales & Post-Sales)
Support the sales team in pre-sales activities such as demos, walkthroughs, and solution
mapping for schools.
Provide post-sales onboarding, training, and usage support to ensure smooth
implementation and technology adoption.
Build strong relationships with school leadership, coordinators, and teachers to ensure long-
term association.
Address customer queries in coordination with internal teams to ensure timely resolution.
4. Implementation Support for Schools
Assist schools during onboarding and early implementation stages.
Provide hands-on classroom-level support to help teachers integrate COSMIQ solutions
effectively.
Track product usage and escalate usage challenges to product, support, or implementation
teams.
Ensure schools achieve expected adoption and proficiency milestones.
5. Stakeholder Management
Coordinate training schedules with school administrators, coordinators, and academic staff.
Represent COSMIQ with professionalism across all customer and partner interactions.
Align resellers and channel partners competencies with COSMIQ’s standards and
requirements.
6. Reporting & Documentation
Maintain accurate and organized records of all training sessions, attendance, partner
interactions, and school implementation progress.
Share weekly/fortnightly qualitative reports focused on training quality and feedback with
internal teams.
Update internal dashboards regularly with training status, issues identified,
recommendations, and follow-up actions.
Ensure documentation is consistently updated and accessible for internal review, planning,
and decision-making.
7. Continuous Improvement
Share on-ground insights with product, content, and implementation teams to support
product enhancement.
Stay updated with new product releases and business expectations.
Upgrade training methods to improve adoption and effectiveness across schools and
partners.
Key Result Areas (KRAs)
Customer Orientation & Relationship Building
Partner/Reseller Enablement & Readiness
Quality and Effectiveness of Training Delivery
Product Adoption & Teacher Usage
Accuracy and Timeliness of Reporting
Implementation Efficiency in Schools
Pre-Sales & Post-Sales Support Effectiveness
Required Skills & Competencies
Strong communication, presentation, and interpersonal skills
Ability to build rapport with teachers, coordinators, principals, and partners
Technically adaptable; able to learn and demonstrate products confidently
Understanding of pedagogy, digital learning, and classroom needs
Problem-solving attitude, empathy, patience, and customer-first mindset
Well-organized, detail-oriented, and committed to timelines
Presentable and confident in both academic and sales environments
Willingness to travel within the assigned territories
Education & Experience
Eligibility: 2–4 years of experience in the relevant field.
Prior teaching or training experience in schools, EdTech, STEM, ICT, robotics, or digital
learning is a strong advantage
Experience in product training, channel training, or academic implementation is preferred
but not mandatory
Posted June 26, 2026