Staff Software Engineer - MPP Growth

About the Role

Abnormal AI is looking for a Staff Software Engineer to serve as the technical lead for the APAC leg of our Multi-Product Platform division. Our team owns the full customer journey — from the moment a prospect sees a demo to the day they're a fully onboarded, thriving customer — and everything in between.

At Abnormal, we keep our customers — ranging from Global 2000 organisations to small businesses — safe from complex, cutting-edge attacks that could cause financial loss and disrupt business operations. Our novel approach to email security, account takeover detection, and other use cases has made us one of the fastest-growing security companies of all time, with 15%+ of the Fortune 500 among our customers. As we cement our leadership in email security, expanding our product portfolio is the next bold chapter — and our team is at the centre of it.

Few roles let you work at this many levels simultaneously. Day to day, you will partner directly with engineering and product leaders across the R&D organisation — shaping the roadmap, making the hard architectural calls, and being the person the team looks to when the path forward isn't obvious. What you build won't live in the background: it will be the foundation that tens of thousands of users interact with, the infrastructure that powers Abnormal's growing App Store, and the self-serve experience that makes onboarding and offboarding seamless for our customers.

Beyond the technical depth, you'll operate at the intersection of product strategy, distributed systems, and international expansion — shaping how Abnormal enters new markets, serves the public sector, and reaches customers across segments. The problems are genuinely hard, the stakes are real, and the team around you is strong. If you've been looking for the role where you finally get to build at full scale — with the autonomy to architect boldly and the context to make decisions that stick — this is it.

What You Will Do

• Lead and mentor a team of 15+ engineers, raising the technical bar while helping individuals grow into the best versions of their engineering careers.
• Drive the evolution of the Abnormal customer journey as we expand into international markets, enter the public sector, and serve new market segments.
• Own and develop complex, customer-facing features that simplify the Abnormal experience for the world's largest organisations.
• Define and uphold SLAs for our systems while maintaining a high standard for operational excellence — reliability is not optional at our scale.
• Partner with internal stakeholders and external customers to gather feedback and iterate quickly, turning insight into shipped product.
• Shape a team culture that engineers are proud to be part of, and a hiring process that leaves candidates with a positive impression of Abnormal — regardless of outcome.

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