Staff Pre-sale Support Engineer - SentinelOne

Key Responsibilities

• Lead technical discovery and proof‑of‑concept deployments for prospective clients, showcasing AI‑native security capabilities.
• Collaborate with sales and product teams to translate customer requirements into tailored solution architectures.
• Conduct deep‑dive technical workshops, demos, and security assessments, addressing architecture, performance, and compliance questions.
• Provide hands‑on troubleshooting and root‑cause analysis for complex pre‑sale scenarios across cloud and on‑prem environments.
• Document solution designs, technical specifications, and best‑practice guides for internal and external stakeholders.

Requirements

• 5+ years of experience in pre‑sale or technical consulting roles within cybersecurity or cloud security domains.
• Proficiency with AWS services, Python scripting, Linux administration, and networking fundamentals.
• Strong understanding of AI/ML concepts as applied to threat detection and response.
• Excellent communication skills, able to translate technical concepts to non‑technical audiences.
• Demonstrated ability to work collaboratively in cross‑functional teams and manage multiple concurrent engagements.