remote
Staff Engineer - Nagarro
Software Engineer
Lead the design and delivery of ServiceNow ITOM, CMDB, and Service Mapping solutions, driving integration excellence and expanding capabilities across SPM, GRC, and HR modules for a global digital engineering organization.
About the role
Key Responsibilities
- Architect, develop, and maintain ServiceNow ITOM, CMDB, and Service Mapping implementations that meet enterprise scale and performance requirements.
- Lead complex integrations between ServiceNow and external systems, ensuring data integrity and real‑time synchronization.
- Collaborate with cross‑functional teams to extend ServiceNow capabilities into SPM, GRC, and HR modules, delivering end‑to‑end solutions.
- Mentor and coach junior engineers, fostering best practices in coding, testing, and documentation.
- Drive continuous improvement of processes, tooling, and automation to increase efficiency and reduce manual effort.
Requirements
- 5.5+ years of professional experience in ServiceNow development and implementation.
- Deep expertise in ServiceNow ITOM, CMDB, and Service Mapping.
- Hands‑on experience with ServiceNow integrations, APIs, and web services.
- Familiarity with ServiceNow SPM, GRC, and HR modules.
- Strong analytical, problem‑solving, and communication skills.