About Us:
Neuron7.ai is a rapidly growing AI-first SaaS company focused on creating a category-defining service intelligence product. We are backed by top venture capitalists in Silicon Valley and a distinguished group of angel advisors/investors. Our mission is to empower enterprises to make accurate service decisions at scale by delivering service predictions in seconds through our AI-driven platform, which analyzes structured and unstructured data alongside insights from leading experts. In complex service environments such as high-tech devices, manufacturing, and medical devices, Neuron7.ai helps service leaders excel in critical metrics like first-call resolution, turnaround time, and service margins.
About the Team:
As a Staff Data Scientist at Neuron7.ai, you will lead the design, development, and deployment of NLP-driven solutions for processing and analyzing large volumes of unstructured data. You will bring a deep technical skill set and a passion for innovation to launch impactful AI products to live users. You will also serve as a mentor to junior team members and collaborate closely with cross-functional teams and customers.
What You’ll Do:
- Lead the development and deployment of NLP-based solutions to process and analyze unstructured data at scale.
- Design, train, and optimize machine learning models using libraries such as PyTorch, NLTK, and Scikit-learn.
- Architect and deploy AI/ML products on cloud platforms like Azure, GCP, or AWS.
- Collaborate with data engineering teams to ensure seamless integration of AI models into production systems.
- Perform advanced SQL analytics to extract actionable insights from structured datasets.
- Stay up-to-date with the latest advancements in NLP and machine learning techniques.
- Mentor junior data scientists and foster a culture of technical excellence within the team.
- Communicate complex technical concepts to non-technical stakeholders and customers.
- Partner with customers to understand their needs and translate them into technical solutions.
What We’re Looking For:
- Minimum 10 years of experience in data science, with a focus on NLP and unstructured data processing.
- Graph Neural Networks and extensive experience in NLP.
- Proven track record of launching NLP-driven products to live users.
- Expertise in Python and standard libraries such as PyTorch, NLTK, and Scikit-learn.
- Experience with Transformer-based models (e.g., BERT, GPT).
- Strong experience with one or more cloud platforms (Azure, GCP, AWS) for hosting and deploying AI/ML products.
- Familiarity with data engineering pipelines and best practices.
- Proficiency in SQL for analytics and data manipulation.
- Excellent problem-solving skills and ability to work with large-scale datasets.
- Strong interpersonal and communication skills, with the ability to mentor team members and interact with customers effectively.
Preferred Skills:
- Knowledge of MLOps practices for model deployment and monitoring.
- Familiarity with tools like Airflow, Spark, or similar data processing frameworks.
- Background in working with customer-facing applications and APIs.
Company Perks & Benefits:
- Competitive salary, equity, and spot bonuses.
- Paid sick leave.
- Comprehensive health insurance.
- Paid parental leave.
- Flexible work arrangements—work from home or our vibrant Bengaluru office.