Backend Engineer
Senior backend engineer leading the design and implementation of scalable Conversational AI services. Builds microservice architectures on AWS, leveraging Python and Go, container orchestration with Kubernetes, and robust data storage via SQL databases.
About Trellis
Trellis is rewriting the insurance experience from the inside out. We’re the tech company behind Savvy, our licensed insurance agency, and we’re bringing clarity and ease to a space known for… the opposite. With powerful tools, clean design, and a customer-first mindset, we’re making insurance shopping refreshingly effortless.
We’re a profitable, fast-growing Series A startup backed by General Catalyst, QED, NYCA, and Amex Ventures. As a remote-first team, we move quickly, experiment boldly, and build with intention.
If you’re craving meaningful impact, energized by ambiguity, and are ready to build alongside exceptional teammates, you’re going to love doing your best work at Trellis .
Position Overview
As a Staff Software Engineer on the Conversational AI team at Trellis , you’ll play a critical role in shaping the future of our AI-driven customer experiences. You’ll architect and build intelligent systems that power natural, engaging conversations between users and our platform. Working closely with cross-functional partners, you’ll transform high-level product initiatives into scalable, well-tested technical solutions.
You’ll lead the way on complex projects by defining scope, setting technical direction, and mentoring teammates along the way. You’ll guide the team through tough challenges, offer thoughtful code reviews, and contribute to a culture of continuous learning and collaboration. Whether you're onboarding new teammates or refining our LLM-driven infrastructure, you’ll be a key force behind our AI innovation. You will report directly into John Hartley, Head of Conversational AI.
We believe in paying competitively for great work. As a remote team, we set our salaries at the 75th percentile of national market data in our industry. You can count on your pay being in line with (or above) the market. For this role, the base salary range is $220,000-$235,000. We review compensation twice a year to make sure we’re staying competitive and rewarding our team’s contributions.
Who You Are
Meticulous: You pay attention to detail and take pride in what you deliver
Articulate: You succinctly and effectively communicate verbal and written technical and non-technical ideas and topics
Kind, not (just) nice: You provide tough feedback in a clear and concise manner that does not diminish or belittle the recipient
Opinionated: You bring strong opinions to discussions but are willing to change your mind when presented with new or better information
Product-minded: You focus on the “why” just as much as the “what” or “how”
Collaborative : You work within your team and cross-functionally to build consensus and achieve results
Autonomous : You are self-motivated, able to hold yourself accountable, and can generate high-value work with little direct supervision
What You’ll Do
Posted June 25, 2026