About the Role
At Snowflake, we are building a high-impact team to help the world's most innovative companies unlock the power of AI. As a Staff Applied AI Engineer on our Cortex AI team, you will be a hands-on technical leader and trusted partner to our most strategic customers. You will own the end-to-end delivery of enterprise AI programs, leading a team of 2–4 engineers while staying deeply technical yourself. You will set the technical direction for your customer engagements, mentor your team, and serve as the senior technical voice at the intersection of product, engineering, and customer success.
In this Role at Snowflake, You Will:
- Lead Customer Programs: Own the full lifecycle of complex, multi-engineer AI engagements — from scoping and architecture through deployment, monitoring, and handoff. Be accountable for delivery quality and customer outcomes across your portfolio of strategic accounts.
- Grow and Mentor Engineers: Provide day-to-day technical leadership and mentorship to a team of 2–4 Applied AI Engineers. Review designs and code, unblock teammates, and actively develop their skills and careers.
- Deliver with Velocity: Remain a hands-on contributor — designing, iterating, and shipping high-quality ML pipelines and agentic AI solutions alongside your team. Translate ambiguous business objectives into robust, scalable, and performant solutions.
- Productionize AI at Scale: Own the full implementation lifecycle for AI solutions, from developing prototypes to deploying, monitoring, and optimizing them in secure, large-scale production environments. Define evaluation frameworks, safety guardrails, observability, and human-review workflows that keep AI applications reliable, measurable, and trustworthy in production.
- Be a Strategic Technical Advisor: Serve as a senior technical advisor to customer data science and engineering leadership. Set the standard for how Snowflake AI is deployed and articulate complex technical concepts to both technical and executive stakeholders.
- Collaborate to Innovate: Work cross-functionally with Snowflake's Product and Engineering teams, bringing real-world patterns and feedback from the field to directly shape the future of Snowflake's AI platform.
- Drive Compounding Outcomes: Identify and champion improvements to team practices. Identify recurring deployment patterns and turn them into reusable assets, reference architectures, evaluation harnesses, and product feedback that scale Snowflake’s impact across customers.
- Have the opportunity to travel: Spend time onsite, working closely with Snowflake’s most strategic customers.
We're Looking for Candidates Who Have:
Minimum Qualifications
- Demonstrated experience leading technical projects or teams, including setting technical direction, reviewing others' work, and driving delivery to completion.
- Excellent problem-solving and communication skills, with an ability to articulate complex technical concepts to both technical and executive stakeholders.
- Comfort with ambiguity and the ability to independently structure and execute on complex, open-ended problems.
- Proven experience building and productionizing applications using LLMs, especially with technologies like RAG and agentic workflows.
- 8+ years of professional software engineering experience.
Preferred Qualifications
- Hands-on experience with the MLOps lifecycle, including model deployment, monitoring, and evaluation in a cloud environment (AWS, Azure, or GCP).
- Familiarity with core data science libraries and tools (e.g., pandas, numpy, Snowpark).
- Experience in a customer-facing technical role.
- Experience defining and executing AI project roadmaps across multiple concurrent engagements or customers.
- Startup experience or experience in a high-growth, fast-paced environment.