Software Engineer
Join the organization that's driving the world's technology and shape the future.
Accelerate your career. Join the organization that's driving the world's technology and shape the future.
Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com
Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey!
About the Team
The Solution Design & Services (SD&S ) organization functions as the pre‑sales technical arm of Ingram Micro. As the first technical touchpoint for many of our partners, SD&S plays a critical role in shaping customer engagement and enabling partner success across our ecosystem.
The role falls under our Build Team: Advancing solution enablement, business practice maturity, and partner readiness. (IBM Power)
Must have : IBM Power experience (certifications are a plus)
Primary Focus
Solution Design (build solutions) - develop a detailed solution design the incudes all the necessary components and recommended hardware, software, and services. This may include enabling the TSS associates to grow technology sales while maintaining vendor relations to drive focused results.
Collaborate with sales, the partners, and (as possible) the end-clients to gather and analyze the customers’ requirements. This includes security requirements, budgetary constraints, time-to-implement, and other business and technical needs. Identify and evaluations solution options that would meet these requirements. Develop detailed solution designs and present them to the partners. Be resource for the partners to present the solution to the end-users (if necessary).
KPIs: Number of designs built, number of customer engagement (consult, training)
SLA: Accuracy of designs, % of on-time delivery and response, % of customer satisfaction
As a Sr Technical Solutions Engineer, you need to be a technical leader and resource for SD&S and Ingram Micro. Maintain relevant applicable industry certifications and identify certifications and trainings that can help others within your areas of technical responsibility. Represent SD&S to partners, able to build the most complex of solutions and/or intelligently advocate the value of SD&S via multiple mediums.
KNOWLEDGE AND SKILLS:
Posted July 24, 2026