Senior Professional Services Consultant (Developer)
EGNYTE YOUR CAREER. SPARK YOUR PASSION.
Egnyte is a place where we spark opportunities for amazing people.We believe that every role has meaning, and every Egnyte r should be respected. With 22,000+ customers worldwide and growing, you can make an impact by protecting their valuable data. When joining Egnyte , you’re not just landing a new career, you become part of a team of Egnyte rs that are doers, thinkers, and collaborators who embrace and live by our values:
Invested Relationships
Fiscal Prudence
Candid Conversations
ABOUT THE ROLE:
The Senior Professional Services Consultant (Developer) will be a technical leader accountable for gathering customer requirements, delivering best practice technical solutions, and executing customer implementation projects. The position also requires providing technical guidance and sharing best practices with the team.
What You’ll Do:
- Design and architect end-to-end technical solutions for customer deployments, including API integrations, authentication workflows, and AI-augmented content processes built on the Egnyte platform
- Lead the full technical implementation lifecycle — from requirements gathering and solution design through delivery, testing, post-deployment adoption, and documentation
- Serve as the primary technical point of contact for customer engineering and IT stakeholders, engaging credibly at the architecture level across integration, security, and platform design discussions
- Build and deliver custom integrations using Egnyte 's public APIs, webhooks, and SDK, and guide customers in extending the platform through iPaaS connectors and automation workflows
- Design and implement AI-augmented workflows leveraging Egnyte 's AI capabilities alongside third-party LLM services, helping customers extract value from their content through intelligent automation
- Act as a technical liaison between customers and Egnyte 's Engineering, Product, and Support teams — translating customer integration requirements into actionable product feedback and advocating for capability development
- Engage in pre-sales activities including scoping, Proof of Concept design, and technical demos for integration- and AI-focused opportunities
- Manage multiple concurrent projects with competing deadlines while maintaining quality and clear customer communication
- Communicate professionally and succinctly and follow Standard Operating Procedures (SOPs).
YOUR QUALIFICATIONS:
- Bachelor's degree in Computer Science, Computer Engineering, or a related technical discipline preferred
- 5+ years of relevant technical experience, with at least 2 years in a direct customer-facing role such as Solutions Engineering, Technical Consulting, or Integration Delivery