Sr. Product Manager - Business Continuity & Disaster Recovery BCDR

Category-defining tech. Career-defining work.

Lots of tech companies disrupt. But, many fail when they try to scale. We're different. CockroachDB makes it easier for companies to build and scale apps. This is how and why we're helping some of the most innovative companies on the planet. We tackle problems head-on and focus on solutions that create lasting impact.

Because when our customers win, we all win.

The Role

We are looking for a seasoned Product Manager to own the end-to-end Business Continuity & Disaster Recovery (BCDR) user journey for our customers. You will define the strategy, product direction, and measurable outcomes that ensure CockroachDB meets the world’s toughest uptime, resilience, and recovery expectations.

This is a highly technical, deeply customer-centric role that requires systems thinking, sharp problem definition, and strong cross-functional leadership. You will leverage both qualitative and quantitative data (customer telemetry, product analytics, operational outcomes, and failover success metrics) to guide prioritization, validate hypotheses, and drive data-backed decisions that deliver seamless, reliable user experiences.

You Will

• Own the end-to-end journey. Lead the full lifecycle, from awareness and activation (e.g., validating RPO/RTO targets) through ongoing use and renewal. Using metrics to surface gaps and drive continuous improvement.
• Build a problem-first, data-driven strategy. Understand customer needs across key personas (SRE, platform, architect). Define a multi-year roadmap balancing performance, cost, RPO/RTO guarantees, and operational simplicity. Prioritize using qualitative and quantitative signals.
• Deliver measurable outcomes. Set and track success metrics (DR adoption, failover success rate, time-to-recovery). Ensure customers reliably achieve their RPO/RTO targets. Validate that product changes deliver real value and iterate when they don’t.
• Lead with clarity and customer centricity. Act as the customer’s voice in strategic decisions. Communicate technical concepts clearly across engineering, PMM, Sales, and executives, aligning teams around the user journey success and failure points.
• Apply an AI-first mindset. Use AI to accelerate insights, improve product quality, and increase the efficiency of delivering customer value.

The Expectations

In the first 30-60 days, you will go through PM onboarding with your onboarding mentor (Roachmate). You will familiarize yourself with the current state of our disaster recovery capabilities and how they address customers’ business continuity and disaster recovery journey and process. You will create Cloud clusters, and try out the core features, to get a sense of the end-to-end experience for yourself. You’ll review our current backlog, get up to speed on in-flight features, and u