Sr. Principal Global AI Strategist - 11387

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.

Why join Coupa?

🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.

Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.

The Impact of a Sr. Principal Global AI Strategist at Coupa:

The Global AI Strategist for Professional Services is the lead architect of Coupa’s AI-driven services evolution. This is a dual-impact leadership role: you are responsible for defining how Coupa’s global delivery organization shows up for customers, while simultaneously transforming Coupa’s internal delivery engine.

Externally, you will strategize on how to translate rapidly evolving Product Management AI capabilities into repeatable, high-value consulting motions. You will shape the organizational design of our specialized AI delivery cohorts (FDEs, Agentic Architects, and Transformation Partners) to ensure they are positioned for maximum customer impact. Internally, you will lead the charge in using AI to automate manual implementation toil, codify tribal knowledge, and radically accelerate the time-to-value for our global client base.

What You'll Do:

• Service Productization: Partner with Product Management to translate new AI features into billable, high-impact service offerings (e.g., AI Readiness Audits, Agentic Blueprints).
• Workforce Design: Define the evolution of delivery roles; act as the lead strategist in forming and scaling the specialized Agentic Architect, AI Data Architect, and Transformation Strategist teams.
• Consultative "Point of View": Establish the global standard for how Coupa consultants "show up" to advise customers on AI ethics, agentic governance, and autonomous workflows.
• Testing & Quality Assurance: Deploy AI-driven frameworks for automated testing and implementation diagnostics to reduce go-live risks and manual QA hours.
• Predictive Insights: Build models that provide "Predictive Delivery Insights," identifying project health risks before they impact the customer.
• Intelligent Retrieval: Partner with KM and Enablement teams to buil