M365 Engineer
Sr M365 Engineer position — see original posting for full details.
General Program Information and/or position overview.
Leidos Government Health & Safety Solution Group in Windows Mill, MD in support of the End User Centric IT Support (ECIS) Contract for the Centers for Medicare and Medicaid Services (CMS), is looking to improve and advance the organization. Our program is focused on the delivery of end-user centric IT technology solution to our customer CMS where we are challenged to provide ongoing innovative and seamless experience while user CMS systems, applications and solutions, provide proactive secure development of IT integrations, automation, concepts, and designs across the CMS enterprise and integrate end-use computing devices, conference room technology, infrastructure hardware and software, Microsoft 365 workloads, identity services, endpoint management, and user applications into a streamlined and seamless experience across the CMS user base. We foster a positive end-user experience while ensuring protection of the data.
Primary responsibilities
The successful candidate will work within an ITIL environment with a large focus on DevOps, automation, and sustaining engineering. The candidate will be a member of the Microsoft 365 Engineering Team providing engineering support for the Microsoft 365 tenant and related services in a hybrid environment. The system is based on Microsoft technology, including on-premises services, Microsoft 365, Entra, Intune, and support for more than 15,000 users. Priorities will include managing email, messaging, collaboration, meeting, and user-management services. The candidate independently develops solutions, approaches, or makes recommendations to resolve a wide range of complex or difficult problems for both internal/external customers, including vendors. These processes and production requirements often require a flexible work schedule. Serve as a mentor for Junior Engineers.
The candidate may need to deliver presentations and produce well-written technical documents tailored to the customer’s environment and objectives. They will be trained to operate in an Agile Scrum methodology. Participation in scrum sprint activities related to Microsoft 365 engineering, automation, email, messaging, collaboration, meeting and user-management services, Entra, Intune, and hybrid solutions is required. The candidate must possess strong verbal and written communication skills to effectively interact with the customer’s technical staff.
Additional responsibilities include troubleshooting and collaborating with other technical functional groups such as Service Desk, Datacomm, Security, Engineering Teams, Endpoint Management, Identity Management, and application teams for all supported technical issues. Other duties will encompass, but are not limited to:
Posted June 7, 2026