Sr Lead Product Manager Wholesale Infrastructure Remote, US - CenturyLink

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities.

At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter.

This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today.

The Role

As a senior product leader and strategist, this role defines and advances Lumen’s wholesale infrastructure portfolio across waves, dark fiber, dim fiber, managed optical fiber systems, and infrastructure on-demand constructs. This leader must bring a strong market vision for the future of wholesale optical and fiber infrastructure, serve as a trusted advisor to strategic customers, and translate customer demand, market signals, and competitive insights into differentiated product strategy, roadmap direction, and commercial outcomes.

The Main Responsibilities

• Act as the wholesale infrastructure product visionary for strategic optical and fiber-based services, shaping portfolio direction across waves, dark fiber, dim fiber, managed optical fiber systems, and terabit-on-demand offers.
• Lead customer-facing engagement with Lumen’s most valued and strategic wholesale customers to understand network strategies, capacity requirements, commercial preferences, and long-term infrastructure needs.
• Consult with customers and sales teams to develop solution constructs using existing product lines, including hybrid and lifecycle-based solutions that combine lit, dim, dark, and managed infrastructure options.
• Identify market trends, customer preferences, competitive moves, and emerging infrastructure consumption models; convert those insights into recommendations for new products, enhancements, pricing approaches, and commercial frameworks.
• Partner closely with inbound product management, architecture, engineering, IT, operations, finance, and sales to define requirements, scope business cases, influence roadmap priorities, and align product investments to wholesale growth opportunities.
• Develop clear product requirements and shepherd initiatives through Lumen’s product introduction and governance processes from concept through launch, commercialization, and lifecycle management.
• Own and communicate product-level KPIs, including revenue performance, sales adoption, win rates, customer traction, usage trends, pricing realization, and strategic growth indicators.