About Lamb Weston
You’ve probably enjoyed our fries without even knowing it! As a leading manufacturer in our industry, and public Fortune 500 company, we inspire and bring people together with foods they love and trust. Our customer base includes international food service providers, restaurants, and households in over 100 countries around the world.
A highly innovative global corporation with a start-up mindset, we empower every individual to make a genuine difference. You’ll gain access to hands-on training to fuel your growth and success, explore opportunities for new solutions, and you’ll join a winning team of 10,000+ people all dedicated to raising the bar – together.
If you have a strong drive for results, a desire to help us bring the world together through our fries, and are ready for a fresh challenge, we want to hear from you.
Job Description Summary
Job Description
- Acts as the technical expert for the HR COE(s) and HR Service Center and assist with project tasks such as requirements gathering, design validation, user acceptance testing support, technical system testing, etc.
- Responsible for assigned HR technology configuration to support global/local enhancements or change requests that are scalable for future growth.
- Understands the impacts of any changes to assigned HR technology platform processes on other technologies and on downstream systems ensuring the appropriate parties are advised.
- Partners with the HR Service Center team to build reports and dashboards to drive self-service and to support configuration and reporting.
- Manages reporting accuracy by reviewing, analyzing, and reconciling relevant data according to established timelines, standards, and procedures.
- Serves as a technical expertise for cross-functional projects and ensure timely completion of assigned responsibilities within established constraints.
- Performs thorough review of business requirements as provided by HR Service Center to determine feasibility of the request, provide additional functional solutions and work with the HR Service Center to deliver the requirements.
- Identifies process improvement opportunities by rethinking existing configurations and working with the HR Service Center for business engagement.
- Serves as a Tier III system support for technical issues related to the use or functionality of assigned HR Technology platform(s); act as the escalation point for process or configuration issues raised by end users.
- Shares knowledge proactively with Tier II and Tier I support teams: must be able to develop user procedures, guidelines, documentation, end-user training resources and communications. Additionally, mentors team members on the HRIS team through sharing skill sets and knowledge.
- Creates and maintains documentation related to functionality and the configuration requirements to support all enhancements, incidents, and