Sr. Digital Learning Strategy Manager - Intuitive

Primary Function of Position

The Sr. Digital Learning Strategy Manager will design, create, and scale digital-first commercial training experiences that improve field readiness, strengthen global execution consistency, and support increased procedure growth globally. This role blends learning content strategy, digital education expertise, and global facilitation with technical fluency across Intuitive digital products, da Vinci surgical systems, Ion, and the hospital enterprise environment.

This leader will serve as a digital solutions training expert and strategic partner to Sales, Services, Marketing, Product Management, Engineering, Global Digital Sales and Implementation teams, regional training leaders, and other customer-facing teams. The role translates product, procedure, implementation, and customer engagement needs into engaging digital curriculum, scalable train-the-trainer programs, facilitator toolkits, continued education, and measurable enablement experiences for global commercial audiences.

Essential Job Duties

Culture Steward

• Become a subject matter expert and model for Intuitive culture, mission, and founding principles.
• Use globally inclusive, learner-centered content design and facilitation practices that reinforce quality, consistency, field application, and customer impact.

Commercial Alignment & Procedure Growth Focus

• Build and maintain a working understanding of commercial priorities, product launches, procedure indications, digital portfolio strategy, regional growth opportunities, and sales execution needs.
• Translate procedure growth goals and digital solution priorities into learning strategy, curriculum roadmaps, practice experiences, and enablement assets that help commercial teams activate effectively in the field.
• Partner with Sales, Marketing, Product Management, Services, Clinical, Engineering, and regional training stakeholders to align digital training investment with measurable business, learner, and field outcomes.
• Serve as a consultant on strategic sales opportunities and key customer interactions where digital education, technical fluency, and customer engagement readiness are required.

Digital Solutions & Technical Education Expertise

• Serve as a digital solutions technology expert, including how Intuitive digital solutions integrate with robotic platforms, digital applications, hospital enterprise infrastructure, and global implementation requirements.
• Understand the sales, implementation, and customer engagement process for Intuitive digital application infrastructure across global markets and clinical settings.
• Partner with Global Digital Sales and Implementation teams, Capital and Clinical Sales teams, Cyber Security Analysts, Services, Product Management, Engineering, and other customer-facing teams to identify training needs and define standard competencies.