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We are seeking a Senior Cloud Engineer with deep experience operating and managing enterprise-scale services in complex, mission-critical environments. Our priority is hiring engineers who understand how enterprise services integrate, perform, and operate together to deliver a reliable, high-quality user experience. The ideal candidate brings hands-on experience supporting enterprise infrastructure services and has played a key role in transitioning on‑premises services to cloud environments, with a strong focus on performance, monitoring, resiliency, and SLA adherence.
Key Responsibilities
- Engineer, operate, and support enterprise-grade services in cloud and hybrid environments
- Lead and support migration of on‑premises services to cloud platforms, ensuring continuity, performance, and reliability
- Manage and optimize service performance, availability, and scalability across multiple enterprise systems
- Implement and maintain monitoring, alerting, and performance management solutions
- Ensure services meet defined SLAs, SLOs, and operational requirements
- Troubleshoot complex service integration and performance issues across infrastructure, identity, and user environments
- Partner with infrastructure, security, and operations teams to ensure secure, compliant, and resilient service delivery
- Document service architectures, operational runbooks, and support procedures
- Provide senior-level technical guidance and mentoring to engineering peers
Required Qualifications
- Active Full Scope Polygraph (required; no exceptions)
- Senior-level experience as a Cloud Engineer, Infrastructure Engineer, or Enterprise Services Engineer
- Strong background supporting multiple enterprise services simultaneously in production environments
- Demonstrated experience transitioning on‑premises infrastructure and services into cloud environments
- Service availability and resiliency
- Performance monitoring and tuning
- Incident response and root cause analysis
- SLA/SLO-driven operations
- Experience operating in secure, highly regulated environments
- Azure-based enterprise environments (experience with AWS or other cloud platforms also valued)
- Hybrid cloud and on‑prem integration
- Identity, access, and directory services
- Virtual desktop and end-user computing platforms
- Enterprise monitoring and observability t