Software Engineer
Provides technical support for franchise point-of-sale and business platforms, handling issue resolution, POS configuration, data and campaign coordination, and assisting with software rollouts and process improvements.
Overview
The Specialist, Franchise Tech Systems Support, plays a key role in supporting franchise technology operations across WellBiz Brands. This position helps ensure the reliable operation of appointment-based point-of-sale systems and related business technology platforms used by franchisees and internal teams.
This role is responsible for investigating and resolving system issues; supporting franchise openings, transfers, and closures; assisting with POS configuration updates; coordinating data- and campaign-related work; and contributing to software rollouts and process improvements.
Success in this role requires strong judgment, attention to detail, clear communication, and the ability to work through ambiguous issues by gathering context, reviewing documentation, validating system behavior, identifying the likely root cause, and recommending next steps. Experience with appointment-based POS systems is strongly preferred, especially Mindbody and Booker.
WellBiz Brands Benefits:
Compensation Range: $70,000.00 - $80,000.00/annually. Offers to select candidates will be made on a fair and equitable basis, taking into account specific job-related skills and experience.
Salary ranges reflect Colorado disclosure requirements. Compensation may vary by geographic location for candidates working outside Colorado.
Position Responsibilities:
Technical Support & System Administration
Business Systems & Franchise Operations Support
Posted June 27, 2026