Solutions Engineer - Unit21

This is a remote position.

About the Role

Unit21 is the AI-powered platform that helps financial institutions, fintechs, and crypto companies detect, investigate, and resolve fraud and financial crime. Our customers use our platform to build detection rules without engineering support, deploy AI Agents that automate investigation workflows, and tap into a cross-company Consortium that surfaces bad actors across the network.

We’re looking for a Solutions Engineer to join our small, high-leverage SE team. You’ll own the technical sale end-to-end — from discovery through demo, POC, and handoff — partnering with Account Executives to prove that Unit21 solves each prospect’s specific problem. This isn’t a role where you run the same generic demo on repeat. Every engagement is tailored to the customer’s pain, data landscape, and compliance requirements.

Our SE team is lean and high-impact, so we operate differently than large teams. You’ll have high autonomy and leverage AI throughout your workflow — from prepping for demos and generating scoping docs to seeding prospect-specific environments via our API. The role spans the full technical sale: tailored demos, hands-on POC execution, RFP responses, and crisp written communication at every stage. If it touches the prospect’s technical evaluation, you own it.

If you’re the kind of SE who goes beyond the standard playbook — someone who builds tools, improves processes, and looks for ways to make the whole team better — this is a place where that initiative is valued and visible.

What You’ll Do

Own the technical sale from discovery to close.Lead technical discovery to understand each prospect’s data landscape, current tooling, compliance pain points, and integration requirements. Design and deliver tailored demos that map Unit21 ’s capabilities to their specific problems.

Design and deliver tailored demos across the platform.Walk prospects through detection rules, investigation workflows, case management, and AI Agents — showing how each capability maps to their specific use cases, from self-service rule creation to AI-driven triage and filing.

Run POCs that convert.Scope and execute Proofs of Concept end-to-end — defining success criteria with the customer, ingesting their data, configuring the environment, running weekly check-ins, and presenting results against the metrics that matter to their buying committee.

Use AI to scale yourself.Prep for demos, generate scoping documents, draft RFP responses, and seed demo environments using AI-powered tools and automation. On a team this size, working smart is how you keep quality high across a full pipeline.

Be the technical expert in the room.Handle deep-dive questions on integration patterns, data models, API capabilities, and detection logic. Know the product well enough to answer confidently — and know the boundaries well enough to set hon