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Solutions Engineer Ruby on Rails & VoIP - SPEED AI, LLC
Software Engineer
Drive the integration of AI‑powered intake intelligence with Ruby on Rails back‑ends and VoIP systems, ensuring seamless call capture, lead scoring, and data flow for personal injury law firms.
About the role
Key Responsibilities
- Design, develop, and maintain Ruby on Rails services that ingest and process VoIP call data for AI scoring.
- Integrate real‑time VoIP streams with machine‑learning models to surface high‑quality leads.
- Collaborate with data scientists to refine scoring algorithms and improve lead accuracy.
- Optimize system performance, scalability, and reliability across cloud infrastructure.
- Provide technical support and troubleshooting for clients’ intake workflows.
Requirements
- 3+ years of production experience with Ruby on Rails.
- Strong understanding of VoIP protocols (SIP, RTP) and telephony APIs.
- Experience working with AI/ML pipelines and data ingestion.
- Proficiency in Python and cloud services (AWS, GCP, or Azure).
- Excellent problem‑solving skills and a customer‑centric mindset.