Solutions Architect and Technical Account Manager - name

Solutions Architect and Technical Account Manager (SA/TAM)

Remote Location within LATAM

Who we are:

INVIDI Technologies Corporation is the world's leading developer of software transforming television all over the world. Our two-time Emmy® Award-winning technology is widely deployed by cable, satellite, and telco operators. We provide a device-agnostic solution delivering ads to the right household no matter what program or network you’re watching, how you're watching, or whether you’re in front of your TV, laptop, cell phone or any other device. INVIDI created the multi-billion-dollar addressable television business that today is growing rapidly globally.

INVIDI is right at the heart of the very exciting and fast-paced world of commercial television; companies benefiting from our software include DirecTV, Dish Network, and Verizon, networks such as CBS/Viacom and A&E, advertising agencies such as Ogilvy and Publicis, and advertisers such as Chevrolet and Allstate.

INVIDI’s world-class technology solutions are known for their flexibility and adaptability. These traits allow INVIDI partners to transform their video content delivery network, revamping legacy systems without significant capital or hardware investments. Our clients count on us to provide superior capabilities, excellent service, and ease of use.

The goal of developing a unified video ad tech platform is a big one and the right Solutions Architects --like you--flourish in INVIDI’s creative, inspiring, and supportive culture. It is a demanding, high-energy, and fast-paced environment.

About the role:

Your primary role is as a Solutions Architect(SA) and Technical Account Manager (TAM) for LATAM customers. A client-facing and technical and business professional working to meet deadlines with responsive and prompt turnaround times.

In this role, you will closely work with the Business Account Manager and will support both pre-sales and post-sales activities within the Business Development organization. You will work on technical-related solutions and design from initial customer conversations all the way to customer deployment and customer in-life. The Solutions Architect also evaluates and communicates both the business and technical needs of customers.

You will serve as a liaison between customers, partners and the internal teams such as Production Support, Product and Development Teams, working to ensure the criticality of needs and problems are fully understood and satisfactorily resolved in a time sensitive manner. By handling solutioning and technical problems with extreme professional acumen, you deliver a positive problem-solving experience to the customers.

The position will report directly to the Vice President, Partner Solutions in Business Development.

Key responsibilities:

• Support pre-sales activities with technical presen