Solution Lead - Nursing

About Abridge

Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversations, improving clinical documentation efficiencies while enabling clinicians to focus on what matters most—their patients.

Our enterprise-grade technology transforms patient-clinician conversations into structured clinical notes in real-time, with deep EMR integrations. Powered by Linked Evidence and our purpose-built, auditable AI, we are the only company that maps AI-generated summaries to ground truth, helping providers quickly trust and verify the output. As pioneers in generative AI for healthcare, we are setting the industry standards for the responsible deployment of AI across health systems.

We are a growing team of practicing MDs, AI scientists, PhDs, creatives, technologists, and engineers working together to empower people and make care make more sense. We have offices located in the Mission District in San Francisco, the SoHo neighborhood of New York, and East Liberty in Pittsburgh.

The Role

We are seeking a dynamic and experienced Solution Lead – Nursing to join our Solution Design organization. As a strategic partner within the commercial team, you will provide expert clinical insights, support the evaluation of Abridge’s nursing solutions, and act as the clinical voice and advocate during customer interactions. Leveraging your clinical background and technological expertise, you will bridge the gap between clinical practice and technology implementation, ensuring our solutions effectively address real-world nursing challenges. This role will help articulate and translate the value of Abridge’s nursing solutions clearly and effectively to senior clinical and executive leadership.

What You’ll Do

• Clinical Expertise and Advocacy: Serve as a clinical resource supporting sales and partner success teams by demonstrating how Abridge’s nursing solutions enhance clinical workflows and patient outcomes.
• Strategic Commercial Support: Partner closely with commercial teams during demos, customer presentations, and strategic engagements, providing clinical credibility and subject matter expertise to executive-level audiences.
• Customer Engagement: Act as the "boots on the ground" voice of nursing, engaging directly with prospective and current customers, including senior leadership, to articulate clinical value, address questions, and facilitate adoption.
• Solution Feedback Loop: Regularly provide insights and feedback from prospect interactions to the product and engineering teams, assisting in prioritizing product enhancements to align with clinical needs.
• Thought Leadership: Represent Abridge at industry conferences, webinars, and events as a clinical thought leader, enhancing Abridge’s credibility within the healthcare community.
• Product Expertise and Collaboration: Serve as the product expert for the commercial team, collaborating closely with the Product team to ensure alignment between customer needs, solution capabilities, and product roadmap.

What You’ll Bring

• Clinical Experience: Significant experience as a Registered Nurse, ideally within acute care, critical care, or med-surg background.
• Technology Integration: Proven track record working in healthcare technology roles (e.g., Clinical Informatics, Enterprise Analytics, Implementation Executive), demonstrating successful adoption and integration of clinical solutions.
• Communication Skills: Exceptional ability to clearly communicate complex clinical and technical concepts to diverse stakeholders, including frontline clinicians, healthcare executives, and technical teams.
• Executive Presence: Demonstrated experience and comfort engaging and influencing senior executives, including CNOs, CNIOs, CMIOs, CIOs, and CFOs.
• Collaboration and Leadership: Demonstrated ability to work cross-functionally, influence without direct authority, and serve as a trusted clinical advisor internally and externally.
• Analytical and Strategic Thinking: Ability to evaluate clinical workflows, identify opportunities for improvement, and translate clinical requirements into technological solutions.

Bonus Points If...

• MSN or equivalent advanced nursing degree preferred.
• Experience in clinical success, implementation leadership, clinical analytics, or similar roles within major health systems or healthcare technology companies (e.g., Epic).
• Proven ability to manage and lead teams or complex projects, ideally with experience in healthcare quality, analytics, and informatics initiatives.