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Solution Architect, ServiceNow HRSD - Desjardins
Solutions Architect
Lead the design and delivery of cloud‑based HR Service Delivery solutions on ServiceNow, driving architecture, integration, and process optimization to enhance employee experience and support rapid transformation initiatives.
About the role
Key Responsibilities
- Architect and implement ServiceNow HRSD solutions, ensuring alignment with business requirements and best practices.
- Lead cross‑functional squads in an agile environment to deliver multiple initiatives concurrently.
- Design and oversee integration of HRSD with external systems and cloud services.
- Collaborate with stakeholders to refine HR processes and improve employee experience.
- Provide technical guidance and mentorship to development teams.
Requirements
- Proven experience as a Solution Architect on ServiceNow HRSD projects.
- Strong knowledge of cloud architecture and integration patterns.
- Excellent communication and stakeholder management skills.
- Experience with agile methodologies and delivering in a fast‑paced environment.