Software Technical Account Manager - Wichita, Kansas

As a Software Technical Account Manager, you will be responsible for driving customer adoption and success with our AI-powered applications. You will work closely with customers to understand their business needs and provide technical guidance and support to ensure successful implementation and integration of our solutions. Key Responsibilities include:

• Develop and execute customer success plans to drive adoption and growth
• Provide technical expertise and support to customers, including cause analysis and troubleshooting
• Collaborate with cross-functional teams to identify and address customer needs and pain points
• Conduct regular business reviews and provide strategic recommendations to customers
• Stay up-to-date with industry trends and emerging technologies to provide innovative solutions to customers

Requirements:

• 5+ years of experience in a technical account management or similar role
• Strong technical background in AI-powered applications, machine learning, and cloud computing
• Excellent communication and interpersonal skills, with ability to work with customers at all levels
• Proven track record of driving customer adoption and growth
• Bachelor's degree in Computer Science, Engineering, or related field