Software Subscription Renewal Rep
Software Subscription Renewal Rep position — see original posting for full details.
Recruitment Fraud Alert
We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number.
What to know:
If you suspect a recruiting scam, please contact us at wwrecruitingteam@commvault.com
About Commvault
Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.
Commvault is seeking Software Subscription Renewal Representative to support customer retention, expansion, and subscription revenue growth. This role is responsible for managing a book of renewal business, proactively engaging customers, and executing renewals through a consultative sales motion.
The ideal candidate is proactive, customer-focused, and comfortable operating in a fast-paced environment while balancing multiple priorities.
The Subscription Renewals Representative partners closely with cross-functional teams across the software lifecycle to support renewal and expansion execution. This role requires strong execution discipline, effective communication skills, and a working understanding of subscription sales, forecasting, and pipeline management.
Position Responsibilities
Manage a portfolio of subscription renewals, driving on-time renewals and expansion
Proactively engage customers to scope environments and present renewal and multi-year subscription options
Identify, position, and close upsell and cross-sell opportunities as part of the renewal motion
Maintain accurate pipeline, forecasting, and opportunity data in Salesforce and related tools
Partner with Account Executives, Customer Success Managers, and cross-functional teams to execute renewals and resolve issues
Communicate effectively with customers to advance deals, address concerns, and drive decisions
Navigate and de-escalate customer issues by establishing clear next steps, owners, and timelines
Demonstrate strong follow-up and accountability to ensure deal progression and customer satisfaction
Participate in operating rhythms including forecast calls, pipeline reviews, and deal inspections
Maintain strong working knowledge
Posted June 9, 2026