Software Engineering Manager - Synapse Health

At Synapse Health, we're streamlining the durable medical equipment (DME) process.  We manage intake, documentation, routing, claims, billing, and patient support. Our model reshapes how DME is delivered and experienced.

Since 2016, with decades of industry and leadership experience, we've delivered tech-based solutions that help our partners to modernize operations, improve coordination, and reduce administrative burdens. By taking on operational and financial complexity, we're redefining how DME works for providers, prescribers, and patients. We are proud to offer work that matters, on a mission that matters .

Learn more at SynapseHealth.com and on Synapse Health’s LinkedIn .

What We Need:

We’re looking for a technical Engineering Manager who can lead through sound judgment, collaboration, and execution. This is a hands-on leadership role for someone who enjoys solving complex technical problems, partnering closely with engineers and Product, and helping teams deliver meaningful business outcomes.

You’ll lead a team responsible for building and evolving software that directly impacts patients, providers, and partners. Beyond people leadership, you'll help guide technical direction, support architectural decisions, and create an environment where engineers can do their best work. This role is ideal for a leader who values pragmatism over process, understands how to balance speed and quality, and enjoys developing high-performing teams that consistently deliver reliable, scalable software.

What You Will Do:

• Lead and develop a team of 4–8 engineers while fostering a culture of ownership, accountability, and continuous improvement.
• Partner closely with Product Management and stakeholders to prioritize work, align on business outcomes, and ensure teams are solving meaningful problems.
• Collaborate with engineers on technical designs and architectural decisions, helping teams deliver scalable, maintainable, and secure solutions aligned with broader engineering goals.
• Provide technical guidance across architecture, implementation, and delivery, helping engineers make sound decisions and navigate tradeoffs effectively.
• Maintain a strong understanding of your team's systems and contribute technical insight when needed.
• Create clarity in ambiguous situations, helping teams break down complex initiatives into actionable plans and deliver high-quality solutions.
• Establish effective operating rhythms and delivery practices that balance execution, quality, and sustainability.
• Drive adoption of modern engineering practices including CI/CD, automated testing, observability, AI-assisted development workflows and more.
• Coach and mentor engineers through feedback, career development, and technical growth.
• Identify technical, operational, and delivery risks early and help teams navigate them successfully.

What You Have: