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SOFTWARE DEVELOPER ANALYST II Python (Engenheiro de Prompt & GenAI) - Channels
SOFTWARE DEVELOPER ANALYST II Python (Engenheiro de Prompt & GenAI) - Channels
As a Software Developer Analyst II with a focus on Prompt Engineering and GenAI, you will be a key part of the voice team, developing GenAI solutions for customer first-contact. Your responsibilities include creating and optimizing prompts, developing RAG knowledge bases, and refining AI agent behavior to enhance response quality and efficiency.
About the role
About the Role and Mission
You will be part of the voice team and will work on the development of the GenAI solution that will provide the first customer service for clients who contact Inter.
Daily Responsibilities
- Create, test, and optimize prompts to maximize the quality and consistency of language model responses.
- Develop and structure knowledge bases using RAG (Retrieval-Augmented Generation) techniques.
- Evaluate and refine the behavior of AI agents, identifying response patterns and adjusting approaches for greater efficiency.
- Increase the accuracy and reliability of responses through advanced prompt engineering techniques.
What We Are Looking For
Mandatory Requirements:
- Practical experience with generative AI model APIs.
- Knowledge of Python for prompt test automation and data integration.
- Understanding of how vector databases work.
- Experience in consuming and integrating with REST APIs.
- Experience with agile methodologies and working in multidisciplinary teams.
- Completed higher education.
- Availability to work in person (onsite model).
Desirable Skills:
- Experience with AI performance quality metrics.
- Experience with building and evolving conversational agents.
- Familiarity with AI platforms and models such as OpenIA, GeminiAI, or similar.
Benefits
- Food and Meal vouchers
- Health and dental plan
- Life insurance
- Birthday DayOff
- Baby On Board and Breastfeeding Room
- Extended parental leave
- Daycare/nanny assistance and/or assistance for children with disabilities
- Wellhub and Inter Running Group
- CARE4U Space (Belo Horizonte): self-care services with exclusive values, decompression area, games, and mini-golf course
- Advantages in our SuperApp, like Duo Gourmet
- Inter Prime Card
- Internal training and development programs
Selection Process Steps
- Resume screening;
- Screening (initial approach to align expectations about the vacancy);
- Assessments;
- Interview with Talent Team;
- Technical test (when necessary);
- Interview with leadership;
- Hiring Proposal (Offer).